Refund Policy

A legal disclaimer

Cancellation of Coaching Agreement: In the rare and unlikely case that either of us feels it is in our best interest to discontinue this agreement; we are both free to cancel this agreement at any time. Please know that if you develop any concerns about our coaching relationship, I want you to feel free to discuss them with me openly. My goal is to support you in the way you deem best! Pre-paid fees are non-refundable.

Refund Policy - the basics

Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.

What to include in the Refund Policy

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.